Terms and Conditions for the Content Drop Subscription
Last updated: 22nd September 2025

We are Therapy Business Hub Ltd, a company registered in Scotland under company number SC812581 with its registered office at 82 Drumsmittal Road, North Kessock, Inverness, Inverness-Shire, Scotland, IV1 3JU ("we", "us" or "our"). These terms apply to your purchase of our Content Drop Subscription ("Subscription").
It’s important that you read these terms carefully, because once you purchase a Subscription, you’re considered to have accepted these terms and have agreed to be bound by them, and a legal contract is created between you and us.
If you’re unsure of anything, please don’t hesitate to contact us before you purchase the Subscription.

About the Subscription
The Subscription is a digital content subscription designed for therapists looking to build and enhance their online presence through social media, particularly Instagram. Each week, subscribers receive email-based content ideas and marketing prompts tailored to help them grow their business online. This includes:
trending content ideas for reels and carousels
fill-in-the-blank hook prompts
instructions on how to film and create reels and carousels
Explanations of marketing concepts
AI-generated prompts
examples of how the content could be used in a therapy business setting
Content drops are sent every Monday at lunchtime via email, using Kit.

So, how does the Subscription work and how do I pay?
When you purchase the Subscription, you will be enrolled on a rolling monthly basis, with payments of £45 per month collected in advance.
In addition to the rolling monthly subscription, we may also offer an annual subscription option, payable either:
Upfront: £349 in a single payment (representing a discounted rate compared to £45/month), or
By instalments: 4 equal instalments of £87.25, collected monthly in advance.
By selecting the annual or instalment option, you agree to pay the full £349 fee. Instalment payments are not a “pay-as-you-go” arrangement; you remain liable for the full annual amount whether you continue to use the Subscription or not. Failure to make an instalment payment on time will result in suspension of access until the overdue amount is paid. If payment is not made within 14 days, the remaining balance of the £349 annual fee will become immediately due. If instalments remain unpaid beyond 14 days, we reserve the right to terminate your Subscription and recover the outstanding balance (together with interest and reasonable recovery costs).
All payments are processed securely via ThriveCart and Stripe. You are responsible for reviewing ThriveCart’s and Stripe’s terms and conditions and privacy policies before making a payment, as you will be bound by their terms.
It is your responsibility to ensure that your payment method remains valid and up to date. If a payment fails, your access to the Subscription will be suspended until the overdue amount is paid in full. If payment is not made within 14 days, your Subscription will be terminated and the full outstanding balance will become immediately due.
Overdue payments exceeding 14 days may incur interest at a rate of 3% per annum above the Bank of Scotland’s base rate (or 3% if the base rate falls below 0%), accruing daily until payment is made in full. We also reserve the right to recover the outstanding amount, accrued interest, and any reasonable legal expenses through legal action.

Ending the Subscription
You can choose to cancel your Subscription at any time through your ThriveCart account. Your Subscription will remain active until the end of the billing period, at which point it will automatically cancel.
Annual subscriptions and instalment plans: If you purchase the Subscription on an annual basis (whether upfront or by instalments), access will continue for 12 months. You may not cancel part-way through the 12-month term to avoid further payments. Early cancellation does not relieve you of your obligation to pay the full annual fee.
We reserve the right to withdraw or discontinue the Subscription at any time, for any reason, without liability to you. If we choose to withdraw the Subscription, you will be entitled to a refund for any service not yet received, calculated on a pro-rata basis. No other compensation will be provided for any losses, costs, or damages resulting from the withdrawal of the Subscription.

Refund policy
The Subscription provides you with content to use in your business marketing efforts. The Subscription is therefore considered a business-to-business service, delivered to you as a business customer operating by way of trade, business or profession. This means that you are not a consumer, even if you are yet to establish your business, and so the usual consumer rights (including without limitation a 14-day cooling off period) do not apply to you.
Once you have purchased the Subscription, there is no entitlement to change your mind and receive a refund for any sums paid. All sales are final.

Content delivery and holiday policy
Content is delivered weekly via email on Mondays at lunchtime.
You are responsible for ensuring you provide a valid email address and checking spam/junk folders if you do not receive a scheduled content drop. If you have any issues receiving the content drops, please email us at therapybusinesshub@outlook.com.
From time to time, we take a holiday and we will give you advance notice of this. If we take a holiday, you will receive a double content drop before our holiday so that you continue to have materials available.
In the event of unforeseen circumstances such as illness, emergencies, or other external life events, we reserve the right to postpone content delivery at short notice. If this occurs, we will make reasonable efforts to provide the missed content at a later date or issue a pro-rata refund if the delay is significant.

Disclaimers
While the Subscription will provide you with content ideas to enhance your social media marketing as a therapist, it’s important to remember that your progress and outcomes ultimately depend on your commitment and active participation. The content and ideas we share require consistent implementation, and the responsibility for success rests with you.
The Subscription is designed to help therapists attract clients via social media, but individual results may vary.
Please note, the Subscription is not intended to provide therapeutic advice, nor does it guarantee compliance with professional standards such as those set by British Association for Behavioural and Cognitive Psychotherapies (BABCP) or other governing bodies. The content is tailored to UK regulations, and participants from other jurisdictions, including the United States, should be aware of differences in standards, such as restrictions around soliciting client testimonials.
The Subscription is provided via Kit, and while we strive to provide a seamless learning experience, technical issues beyond our control (such as platform outages) may arise. We cannot be held responsible for such disruptions or any delays in accessing the content.

Guidelines
By subscribing, you agree to adhere to the ethical guidelines of your regulator, such as the BABCP, and social media platform community guidelines, including without limitation:
respecting the privacy and confidentiality of your clients
being mindful of how you manage confidentiality when discussing client-related content on social media
using inclusive language and professional conduct in your social media posts and interactions
avoiding hate speech or sharing information that could be harmful to others
adhering to the community guidelines of the social media platforms you post on
ensuring that any claims or promises you make about your services are honest, accurate and not misleading
Failure to adhere to these guidelines may result in removal from the Subscription without refund.


Feedback, Reviews, and Public Statements
We welcome honest feedback about the Subscription and are committed to improving our service. However, you agree that any reviews or public statements you make about us or the Subscription will be fair, accurate, and not misleading.
You must not publish or share any statements (whether online or offline) that are defamatory, abusive, harassing, or knowingly false in relation to us, our business, or the Subscription.
If you have a concern or complaint, you agree to raise it with us directly in the first instance by emailing therapybusinesshub@outlook.com so we have an opportunity to resolve it.
We reserve the right to terminate your Subscription without refund if you engage in conduct (including public communications) that is defamatory, abusive, or damaging to our reputation or intellectual property. We also reserve the right to take legal action where appropriate.


Intellectual property and Subscription restrictions
Our intellectual property rights are incredibly important to us. In a nutshell, intellectual property rights mean the rights granted to those that create anything, whether it is in trade marks, text content, typographical arrangements, designs, photos, graphics, layouts or anything else. As part of the Subscription, you will have access to our intellectual property.
While we own all intellectual property in the Subscription content, we grant you a personal, non-exclusive, fully paid-up, non-transferable licence to use the content for the sole purpose of marketing and promoting your own therapy business. You may not sell, resell, sublicense, distribute, forward, or otherwise make the content available to any third party.
If we discover that Subscription content (including prompts, emails, or screenshots) has been shared, distributed, or disclosed to others in breach of these terms, we reserve the right to immediately terminate your Subscription without refund. We also reserve the right to take legal action to recover any losses arising from such breach.
If you wish to provide access to another individual, they must purchase their own Subscription.

Limitation of Liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or deliberate default, or anything else that cannot be legally limited or excluded.
Subject to the above, we assume no liability for, and you shall hold us harmless against, any loss you suffer, whether directly or indirectly, or whether immediate or consequential, arising in contract, tort (including negligence), breach of statutory duty, or otherwise, including loss of profits, loss of sales or business, loss of business opportunity, loss of agreements or contracts, loss of anticipated savings, loss or corruption of data, loss of, or damage to, goodwill, indirect or consequential loss, or special damages. In addition to this, we disclaim any liability for any loss or damage incurred by you as a result of relying on the Subscription content or any part of it. Our liability to you under these terms is limited to the total sum paid to us for the Subscription in the 12 months before the date on which the claim arose.

Indemnification
You agree to indemnify us against all losses, claims, demands, costs, and expenses incurred or suffered by us arising out of your Subscription or any breach of these terms.

Data protection
Your privacy is important to us, and so when we process any personal data we will comply with our data protection obligations under the Data Protection Act 2018. Our Privacy and Cookies Policy, available at https://www.innerglowtherapy.co.uk/privacycookies, sets out how we handle your personal data.

The boring legal bit
Changes to these terms: We reserve the right to change and amend these terms from time to time. You should check back regularly to ensure you are reading the most up to date version of these terms, as the same will apply to your Subscription at all times.
Force majeure: Where an event outside our control occurs, this is a "force majeure event" and includes, but is not limited to, storm, fire, earthquake, an act of God, a natural disaster, a failure of electricity or power supplies, epidemic, pandemic, government rules, regulations or guidance, or a failure of a third-party supplier to do as they are contracted to do. Where a force majeure event occurs, we are excused from performance under these terms, and we will not be liable to you for our failure to perform. We will use our reasonable efforts to continue our obligations under these terms as soon as we are able to after the force majeure event has stopped.
Notices: If either you or we wish to give a notice to the other under these terms, it must be in writing and sent by email. For us, you can send your email to therapybusinesshub@outlook.com and for you, we’ll use the email address associated with your account. Delivery by email will be regarded as completed at the time of transmission. This arrangement doesn’t apply to the service of any documents in legal proceedings, which can’t be emailed.
Conflicts: Should there be any conflict between these terms and any hosting platform or payment gateway, these terms shall prevail.
No waiver: No failure or delay by us in exercising any of our rights under these terms shall be deemed to be a waiver of that right, and no waiver by us of a breach of any provision of these terms shall be deemed to be a waiver of any subsequent breach of the same or any other provision.
Severance: In the event that one or more of the provisions of these terms is or are found to be unlawful, invalid, or otherwise unenforceable, that or those provision(s) shall be deemed severed from the remainder of these terms. The remainder of these terms shall be valid and enforceable.
Entire agreement: These terms contain the entire agreement between us with respect to its subject matter and formation. These terms supersede and extinguish any and all previous agreements, representations, warranties, promises, assurances, and understandings between us relating to its subject matter and formation.
Third party rights: These terms do not give rise to any rights under the Contract (Third Party Rights) (Scotland) Act 2017 to enforce any term of these terms.
Applicable law: These terms and any non-contractual obligations arising hereunder, shall be governed by, and interpreted according to Scots law and all disputes arising under these terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Scottish courts.

Contacting us
If you need to contact us for any reason, please email us at therapybusinesshub@outlook.com.